At Fisher Alvin, we promote a range of Shop Fit Clamps that are designed for shopfitters and retailers as a solution to front of house clothes rails and changing room solutions. Whilst we offer set sizes on the website we are always keen to stress to our customers that we can make these to bespoke sizes to suit individual locations.
Having searched on Google for a solution this new customer approached us as they were opening a new ‘retro clothing’ shop and needed a number of clothes rails and shop furniture with an urban/industrial look. They had seen the images of shop fit clamps and explained this was exactly what they were after but needed different sizes. A couple of exchanged emails and a telephone conversation and we had everything sorted.
Whilst the Shop Fit Clamps on this job were bespoke we were able to offer our free tube cutting service and customers were happy with the overall prices given. With the swift processing of the order, accurate cutting and next day delivery service we were able to get everything to site well in time for the grand opening.
This is a great example of how having the right image on our website really helps. Whilst the customer knew exactly what they were after, they did not know they were called key clamps and it was the photographs that confirmed to them that we had exactly what they wanted. Customers are so delighted with the product and service, they are already looking at ways to add more of the fittings and rails into the shop.