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We pride ourselves on our friendly and efficient service, and we always endeavour to do a brilliant job first time to build and maintain long and lasting relationships.
We had been working with a fashion retailer for around a year, helping them fit out their shops with freestanding garment rail and wall to floor rail solutions, when they approached us asking for support with converting an empty store into a fully functioning shop.
The customer had very little time – literally days – to make the conversion, and having dealt with us for a year and knowing full well how willing we are to go the extra mile, they trusted us to help.
The customer needed a range of key clamps and galvanised tube for their key garment rails – over 900 fittings and 450 separate cuts of rail to be exact – all within 3 days.
We knew how crucial it was to meet the high expectations we had set with the customer, so we pulled out all the stops. After the initial call, we had all components picked, cut, and packed, ready for haulier collection within 24 hours.
The fittings and tube arrived on time and without a single missed component, allowing the customer to crack on and get everything built within their very tight timeframe.
We’re always happy to go the extra mile for our customers, which is why we’ve built so many rock solid customer relationships over the 100 years we’ve been in business.
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